Privacy Policy

Last Updated: July 06, 2026

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website, meeting standard advertising platform transparency requirements for user data handling.

By using our website, you agree to the data processing practices described in this policy.

1. Information We Collect

When you visit our site, create an account or complete a purchase, we collect two categories of information as outlined below:

Personal Information You Provide Voluntarily

• Full name
• Contact email address
• Phone number for delivery and support communication
• Billing address and shipping delivery address
• Payment details, all payment transactions processed securely by independent third-party payment providers; we do not store complete card credentials
• Order records, purchase history and custom order notes

Automatically Collected Anonymous Site Data

When you browse our website, non-personal visitor data is automatically captured for site operation and ad performance measurement:

• Visitor IP address
• Device model, browser type and operating system
• Pages viewed, click paths and dwell time on site pages
• Traffic referral source such as search engines, social platforms or external links

This anonymous analytical data helps us optimize page experience, stabilize site performance and measure advertising campaign effectiveness.

2. How We Use Your Collected Information

All personal data we collect is only utilized for legitimate business and service purposes listed below:

• Process, confirm, fulfill and ship your submitted orders
• Send transactional updates about order status, shipping tracking and resolve customer service issues
• Deliver opt-in promotional marketing emails and product updates; you retain full right to opt out anytime
• Optimize website layout, product offerings and shopping experience based on visitor behavior
• Detect suspicious transactions, prevent fraud and strengthen website account security
• Fulfill legal, tax and regulatory compliance obligations

3. Sharing Your Personal Information

We never sell, rent, trade or release your personal identifiable information to data brokers or unaffiliated advertisers for commercial profit.

We may share limited necessary information with vetted trusted third-party service partners only to complete core business operations:

• PCI-compliant payment processing service providers
• Domestic and international shipping carriers including USPS, UPS, FedEx
• Website hosting servers, visitor analytics and advertising measurement platforms
• Approved email marketing and newsletter delivery service platforms

All contracted third-party partners are bound by strict data protection agreements and can only use your information to perform authorized assigned services.

4. Cookies & Tracking Technologies for Advertising & Site Functionality

We deploy standard cookies, tracking pixels and similar local storage tracking tools to deliver core site functions and measure ad performance:

• Save your shopping cart contents, size selections and browsing preferences
• Count website visitor volume, analyze traffic trends and measure advertisement conversion performance
• Optimize page navigation and deliver personalized product recommendations

You can disable or clear all tracking cookies directly through your web browser privacy settings. Please note core shopping features like saved carts may not work normally if cookies are fully disabled.

5. Email Marketing & Unsubscribe Controls

We only send promotional newsletter emails to users who explicitly opt into our mailing list during checkout or account registration.

You can permanently unsubscribe from all marketing communications at any time by clicking the unsubscribe link placed at the bottom of every promotional email we send.

Transactional service emails including order confirmations, shipping alerts and return notifications will still be sent as required to complete your purchase journey and cannot be unsubscribed from.

6. Data Security Protection Standards

We implement standardized administrative, technical and physical protective measures to secure all stored personal information submitted to our website.

While no internet data transmission method can guarantee absolute 100% security against unauthorized access, we adopt mainstream industry encryption and access control standards to minimize data leakage risks.

7. Your Legal Privacy Rights for United States Residents

Residents of different U.S. states have distinct legal rights related to their stored personal data, including the following core rights:

• Request a full copy of all personal records we hold linked to your identity
• Submit requests to correct inaccurate personal data or fully delete your stored information
• Opt out of receiving targeted marketing communications

To submit any privacy right verification requests, submit your written request via our official contact channel: support@froggtoggswear.com

8. Children’s Personal Data Protection

Our website, goods and online services are designed exclusively for users aged 13 and above. We do not intentionally collect or store personal information from children under 13 years old.

If we confirm we have unintentionally obtained personal data belonging to minors under 13, all related records will be permanently erased from our system without delay.

9. Third-Party External Website Links

Our website may contain hyperlinks directing to independent third-party websites operated by unrelated brands or platforms.

We hold no responsibility for the data collection rules, privacy policies or content published on external linked sites. We strongly advise you review their independent privacy statements before submitting any personal information on those external platforms.

10. Updates to This Privacy Policy

We reserve the right to revise and update this Privacy Policy periodically to align with updated business operations, advertising platform requirements and new legal regulatory standards.

All revised policy versions will be published on this page with an updated "Last Updated" timestamp at the top of the document.

Thank you for trusting us with your personal information. Your data privacy is a core priority for our brand, and we maintain consistent standards to protect your information securely. For further questions, contact support@froggtoggswear.com